Shipping

We put a lot of focus on making sure the products get delivered to our customers as quickly as possible.

Processing Times

Upon purchasing, an email will be sent to you for verification. If there are no changes, we start to prepare your order immediately.

Usually, it takes 1-3 business days for us to process your order.
Business days do not include weekends and public holidays.

Shipping Times (Not Including Processing Times)

Orders are processed between 1 – 3 business days. Arrival times vary by location and product.

It can take up to 15-25 working days to arrive especially busier period such as public holidays, 11.11, Black Friday and Cyber Monday events.

Due to COVID-19, the estimated delivery time is as shown. Some packages might be slightly delayed due to the pandemic and International customs being for stringent.

We are providing tracking numbers with every order and we would like to apologize for this slight delay in your shipment.

We hope everyone stays safe and indoors during these unfortunate times. Thank you for understanding!

As we have multiple warehouses, you may receive multiple packages depending on what products you purchased.

Tracking

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven’t received one or if the tracking number doesn’t work, no worries. Contact us at [email protected] and we’ll solve it! 

You can track your order with the tracking number provided through 17Track.

Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. 

Most of these delays are caused by international customs processing that we cannot control.

Thank you for your kind understanding!